Installation Questions

1. QBKEY CAN’T BE FOUND IN THE BLUETOOTH DEVICES?

Make sure your bluetooth is active. If you are using a desktop with a dongle, make sure the dongle is connected directly to the computer and not through an USB-hub.

2. MY QBEKY IS NOT FOUND BY THE SOFTWARE, WHERE CAN I PAIR MY QBKEY?

You should first pair you QBKEY in Windows by going to the bluetooth settings of the operating system. Try connecting again after the device is paired in Windows.